Burn the corresponding ISO image to a USB drive.
Change the boot sequence so that Sheriff CSM boots from the USB.
If not done already, insert the USB drive to your Sheriff CSM hardware appliance.
Reboot Sheriff CSM.
Select Restore Sheriff <your-CSM-Type>.
Customers restoring to Sheriff CSM versions 5.2.3 and later see the following screen:
Customers restoring to Sheriff CSM versions up to 5.2.2 see screen below instead:
Wait for the restoration process to complete.
After the restoration process finishes, disconnect your USB drive before the system reboots.
Note: If you forget to remove it, Sheriff CSM will boot from the USB drive again.
Sheriff CSM reboots and displays the initial login screen of the version you restore to.
Login as the root user using the system-generated password displayed on the screen.
Change the root user password as prompted.
Reboot the system again to finish the data restoration.
After the second reboot, the appliance is ready for you to use.