UpPrevious Next Sheriff CSM™ Create a Ticket You can open a ticket in the following ways: * Automatically — based on a configured policy. See Create an Action...

UpPrevious Next Sheriff CSM™ Edit a Ticket On Analysis Tickets, you can search for the ticket you want to update, and then select the ticket by clicking its ti...

UpPrevious Next Sheriff CSM™ Search and Close Tickets Sheriff CSM lets you search for a particular ticket and use various search criteria to help you refine your...